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Upstate Door specializes in creating fine door solutions for the discerning buyer. Accompanying an industry-leading product with personalized service, Upstate Door is able to take your vision and make it a reality.

The Upstate Door Way

No. 1 – Customer Expectations: We strive to ensure that your door solutions are what you expect and that you enjoy working with us.

No. 2 – Quality: The combination of our expert craftsmen, the finest materials, leading-edge woodworking equipment, and close attention to detail leads to a product of exceptional quality.

No. 3 – Service: Our personalized service begins when you call about a quote and continues through to the delivery of your door solution.

Our Brands:

Distinctive Door Solutions™
Uniquely crafted and designed to your specifications.

Classic Door Solutions
Select options and build – perfect for budget or lead time-sensitive projects.
Rob Fontaine, President
Rob Fontaine,
President

Sustainability:

  • At Upstate Door, we create high-end interior and exterior wood doors. Most of our imported wood is FSC (Forest Stewardship Council) certified, so we know the wood has been harvested sustainably. We care about our ecological footprint and we’re proud to say that 99% of our raw materials are put to use! Less than 1% of our wood gets put in the dumpster!
  • We create sawdust when we mill and machine the parts of a door. Small, unusable parts of wood are also ground to dust. The sawdust is then collected and used by local farmers for cow bedding. Once the bedding is cleaned out, it naturally gets mixed with manure and fertilizes the fields, going right back into the ecosystem.
  • To be even more sustainable, we had a bright idea and decided to partake in the use of solar energy. We now have use of a 400 KW solar array! Our solar panels produce over 50% of the power to the Warsaw manufacturing facility!
  • Lastly, we applied to the ReCharge New York hydropower program and the remaining power to run our facility comes from Niagara Falls. Energy is captured from the speed of the water and gets converted into electrical energy, which helps power our shop. 100% of the energy used to power our manufacturing facility comes from local solar and hydro energy. We’re proud to support our local communities, and do our part by helping keep the environment clean. These are just a few more ways that we provide distinctive solutions to our community.

Our Core Values:

  • Distinctive Solutions
  • Enthusiasm
  • Learn & Grow
  • Collaboration

Our Business Philosophy:

Built to Last For Years to come
  • Customers first
  • To be a good business partner

General Company FAQs

Why should I choose Upstate Door for my project?

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We offer the right solution for you – your project, your style, your door. Your personalized service begins when you contact us and continues through even after the delivery of your door package. You can count on the Upstate team to communicate with you and personally walk you through every detail. Our team is what sets us apart - our experts are here to help support and guide you through choosing the right doors for your projects.

What is your lead time?

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7 Weeks: Distinctive Exterior and Interior Doors Architecturally Driven - Your design can be completely custom to meet your specifications (ie: layout, sizes, profiles, species, jambs, etc.)

6 Weeks: Classics Exterior and Interior Doors Select Options + Build - Your design must fall under our predefined parameters (ie: layout, sizes, profiles, species, jambs, etc.)

10 Weeks: Specialty Products Engineered + Technical – Your specialty doors can be completely custom to meet your specifications and need to be engineered by our team (ie: bifolds, lift and slides, architectural wood windows, overhead doors)

+2 Weeks for Prefinished Units

Larger orders may experience longer lead times

Upstate Door reserves the right to backorder miscellaneous hardware and other accessories that may not arrive in time of order completion

Where are you located?

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We have two manufacturing facilities, one in Warsaw NY and one in Castile NY. We ship mainly along the East Coast and out west to Chicago.

How long have you been in business?

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We have manufactured wood doors for over 20 years.

How do I purchase your products?

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We sell through a network of authorized, high-end building materials dealers. There are many advantages of going through a dealer – they are local to you, they can help measure the door openings, and they offer payment terms.

We sell direct in New York City.

What if I need help with my project?

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Contact us! Our team of experts is ready to offer guidance on your project.

How is my door delivered?

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We ship on a fleet of our own trucks to reduce handling and damage.

Will you deliver to a job site?

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Yes.

Do you hang your doors?

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Yes! We are a one-source manufacturer – no need to go through another step to get your doors hung. We mill and assemble our own jambs. We ship the jambs assembled or knocked down based on your preference.

Can you match a picture if I send you what I want?

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Yes! Send us your photo and we will offer suggestions to match it!

Do you stock doors?

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No, everything is handcrafted to order.

Do you make doors custom sizes?

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Yes! All of our doors are custom sized. We offer our Distinctive Door Solutions, which are completely custom sized. We also offer our Classic Door Solutions, which range from 12” – 42” increasing in 1” increments.

Do you only manufacture wood products?

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Yes, but we also offer Paint Grade MDF interior doors as an alternative to wood.

Do you match historical doors?

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Yes! We can match the door exactly, the best option is to send us the existing door so we can create custom profile cutters.

Take The Next Step

Your personality, our expertise!
Request A Quote

Fine Door Solutions

Never miss an update or new design trend from Upstate Door!
Upstate Door logo
26 Industrial St. Warsaw, NY 14569
P: (800) 570-8283
F: (585) 786-3888
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