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Careers

Upstate Door is a custom wood door manufacturer for the high-end, residential housing and commerical markets. We create distinctive solutions by providing the highest quality and workmanship with the widest selection of specie, finish, construction and accessories.

Some of our core values/beliefs are the following:
• Distinctive Solutions
• Enthusiasm
• Learn & Grown
• Collaboration

See below for our current job openings!

To apply, please send your resume to HR@upstatedoor.com or apply in person at 26 Industrial Street, Warsaw, NY 14569.

Open Positions
Production Worker

Skills/Capabilities:

  • Good manual dexterity and hand-eye coordination
  • Able to work in fast paced environment
  • Able to work on your feet all day
  • Must be able to lift at least 50lbs
  • Maintain good workstation housekeeping
  • Self-motivated and willing to work with minimal supervision
  • Team oriented
  • Enthusiastic and willing to learn new things
  • Think outside the box
  • Strong communication skills
  • Able to read, write, and use a tape measure
  • Good organization skills
  • Carpentry skills/woodworking skills a plus

Required Education:
High school or equivalent or 5 years experience

Physical Demands: Must be able to lift/carry materials up to 50lbs, move about the production facility, turn on and operate a computer or tablet, communicate efficiently on the telephone or in person. Exposed to noise and dust in manufacturing plant and warehouse environment. Requires prolonged periods of standing and walking. Subject to long, irregular hours.

To apply, please email resume to HR@upstatedoor.com or apply in person at 26 Industrial Street, Warsaw NY 14569.

Truck Driver

We’re looking for someone to deliver custom wood doors to customers located primarily throughout the East Coast. Must have clean driver’s license, strong organizational skills, attention to detail, & pass DOT physical/drug test. Must provide exceptional customer service, lift 50 lbs repeatedly, & 1+ years experience in driving truck.

Trips vary depending on customer demand. Compensation is based per trip. $500 for a 2 day trip, and $625 for a 3 day trip. Trips are always at least 2 days/1 night (ie: leave Tues morning, return Wed evening).

Outside Sales Representative - New England Territory

POSITION OVERVIEW

Reports To: Head of Sales/Sales Manager

Individual is mainly responsible in generating and closing more opportunities within your designated area. You will work closely with our retail accounts in the Building Materials industry who sell primarily to high end custom builders, and/or affluent homeowners. Individual will increase sales by generating interest and building relationships with key custom builders and architects on jobs where outstanding visual appearance, architectural detail, or environmental longevity/sustainability is required. It is expected that you inform all our influencers with ongoing door and industry trends in their market and be the leader in assessing their needs on a per-project basis. Strong business development and account management skills are a must to grow marketplace and add value in a made-to-order environment.

ESSENTIAL FUNCTIONS

  • Area of operation includes Eastern/Southern Massachusetts, New Hampshire, Southern Maine, and Vermont
  • Travel time is approximately 90% of time with 10% office time
  • Develop and execute territory and account plans to build loyal channel partners, builders, and architects. Items to be reviewed on a monthly basis
  • Provide itinerary/schedule on a monthly basis along with weekly updates of key objectives and action items (Logged and submitted to Sales Manager)
  • Utilize the company’s CRM on a daily basis for documenting activities and follow up
  • Talk to and work with customers by phone, email, in-person, or virtually concerning new projects, product questions/recommendations, and other ways we can support them
  • Conduct product trainings and refill literature at dealer locations consistently. Attend vendor shows, set up visitations to Upstate facility regularly
  • Perform job site visits to meet builders and engage them with our product
  • Create strong brand presence amongst architectural community by conducting AIA presentations, perform architectural blitzes, and ultimately have architect regularly spec our product for all of our product lines
  • Recommend action items and deliverables to Upstate Door management based on conversation with customer base and end users as well as from experience in the field
  • Work with inside sales and engineering team to reach initiatives and follow up on existing quotes and ongoing revisions

Key Accountabilities:

  • Reach agreed upon sales revenue for area
  • Minimum of 25 appointments per week
  • 70% of time spent on Business Development (Working with Builders and Architects)
  • 30% of time spent on Account Management (Working with our Building Materials Channel Partners)
  • Host AIA Trainings for Architects
  • Host Product and Sales Training to key accounts
  • Overnight travel twice per month (to accommodate trips to manufacturing facility for tours or other customer engagements)

Requirements:

  • Must align with our Core Values
  • Must be a clear, constructive, and effective communicator
  • Enjoys selling and has had professional selling training
  • Excellent problem solving, project management, technical and analytical skills
  • Customer-centric, willingness to provide high quality customer service and support
  • Motivated individual, with a positive attitude, who strives to exceed expectations

Preferred Background:

  • Associates or Bachelor’s degree
  • Previous door or window experience
  • Minimum of 5 years in a Professional Selling environment (busines development)
  • Estimating, Architectural, or Manufacturing Background
  • CRM software experience
Inside Sales Estimator

Responsibilities/Duties:

  • Communicate with inside sales to provide timely, accurate competitive pricing on all requests for quotations
  • Talk to and work with customers concerning quotes and orders
  • Handle all customers in a professional manner and provide solutions to issues that arise and recommend changes to process if required


Communication

  • Provide exceptional support to both external and internal customers
  • Communicate issues and concerns to supervisor in timely and professional manner


Success Metrics

  • Quote turnaround time
  • Accuracy on quotes and order details

Qualifications:

  • Minimum 2 year degree is required and 4 year degree is preferred
  • Experience in a related field is also preferred
  • Sound math and technical skills
  • Customer centric, willingness to provide high quality customer service and support
  • Ability to work well in a team environment and independently

TO APPLY, please send cover letter and resume to HR@upstatedoor.com

AutoCAD Drafter

Responsibilities/Duties:

  • Create highly detailed drawings to finalize Sales orders of our high end custom wood doors
  • Drawings are to be utilized for customers as well as Engineering and shop floor
  • Act as a design consultant for sales team and our customer base (Architects & Builders)


Communication

  • Heavy interaction with Sales reps, Engineering Support and Production members to solve daily problems
  • Provide exceptional support to both external and internal customers
  • Communicate issues and concerns to Manager in timely and professional manner


Success Metrics

  • Drawing Turnaround time
  • Accuracy of drawings
  • Proven track record of working through very complex designs
  • Ability to formalize new drafter processes to improve efficiency and effectiveness

Qualifications:

  • Minimum 2 year degree in a technical field, a 4 year degree is preferred
  • Experience in Autodesk AutoCAD (required)
  • Experience in Autodesk Inventor (preferred, but not required)
  • 1-3 years of Drafting experience (preferred, but not required)
  • Experience in Microsoft Office applications
  • Strong mathematical skills
  • Experience in woodworking industry is preferred
  • Ability to work well in a team environment and independently.

TO APPLY, please send cover letter and resume to HR@upstatedoor.com

Internship Programs

Internship Program

Upstate Door offers a semester-long Internship Program available to students enrolled in a 2-4 year program. To apply, please send resume and cover letter to HR@upstatedoor.com

Sales/Marketing Intern

  • Event planning and assistance with plant tours, AIA trainings and more!
  • New Customer Development utilizing CRM tools and software
  • Learn the business to business sales process- from quote to order acknowledgment by working directly with Inside Sales Team
  • Collaborate with and assist Outside Sales Team with their day-to-day efforts
  • Work alongside Marketing team- assemble marketing materials for use by sales team and customer base, update existing customer information to assist in marketing campaign reach
  • Assist in market analysis and research

Accounting Intern

  • Assist with Accounts Payable recording- entering invoices into software, reviewing and discounting invoices, posting batches and cutting checks
  • Input Highway Use Tax Logs into excel to determine New York mileage
  • Assist with expense reporting/petty cash and recording payments
  • Recording credit card payments received
  • Input credit applications into Access database and filing Credit Reference Requests for potential new customers
  • Assist HR department with payroll/attendance utilizing Attendance Enterprise
  • Work with Sage accounting software and Seradex ERP software

Drafting Intern

  • Translate technical specifications given by customers into technical AutoCAD drawings for use by the Production Team
  • Learn about the product and collaborate with other team members throughout the Sales, Engineering and Production Departments
  • Translate field-produced templates into drawing files

Location

Upstate Door
26 Industrial Street
Warsaw, NY 14569

Phone: (800) 570-8283
Fax: (585) 786-3888
Email: sales@upstatedoor.com

Get in Touch

Learn more about our doors,
speak with a representative,
request a quote or schedule a
tour by contacting us today.