Company Differentiators | Upstate Door | Other Wood Door Suppliers |
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Customization | Can customize any aspect of the door | Not always available |
Ways to Communicate | We will communicate face-to-face, over the phone, live chat, email, or virtually to assist any and all customer needs | Difficult to access someone quickly and easily |
Deliver on Own Trucks | Deliver on our own fleet, reducing the risk of damage or shipping error. We also offer upgraded packaging options | Does not deliver on their own trucks or offer upgraded packaging options |
Samples and High Quality Drawings | We offer samples and high level drawings as part of the design process | Samples typically not available, and low level drawings are received |
Color & Grain Matching | Lumber is hand selected and always matches color and grain | Color and grain are inconsistent and do not match |
Finishing Options | Factory finishing is available. Split finishing can be done on the front vs. back, jambs can be finished differently than the door | Factory finishing is unavailable |
Mill and Hang Our Own Jambs | Jambs are custom made from the same wood the door is made from | Prefabricated, low quality jambs |
Service Solutions | Offering collaborative solutions before, during, and after the sale of a door package | Difficult to access someone quickly and get knowledgeable answers & solutions |
Exterior Door Differentiators | Upstate Door | Other Wood Door Suppliers |
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Match exterior door muntins to the window manufacturer’s | Easily match window manufacturer profiles | Difficult to exactly match the profiles |
Doors are doweled and glued in place | Marine epoxy is standard on every exterior door | Exterior glue only |
Specialty options, like oversized, Impact Rated, DP Rated, etc | We manufacture many wooden specialty doors with ease | Not always available |
Solid wooden sill options | CNC routed out of one solid piece to match the architectural detail of the door | Not offered as a standard. If it is available, it is not solid. It has applied pieces which are an issue with water infiltration |
Interior Door Differentiators | Upstate Door | Other Wood Door Suppliers |
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Specialty options, like oversized, Fire Rated, sound resistant, etc | We manufacture many wooden specialty doors with ease | Not always available |
Fire rated doors and jambs are architectural and look exactly like other doors in the home | Wooden fire doors match the other doors exactly in the home | Wooden fire doors rarely match exact, or need to be out of steel |
Match interior doors to cabinetry and trim | Easily match millwork manufacturer profiles and wood species if needed | Difficult to exactly match the profiles |
Screen/Storm Door Differentiators | Upstate Door | Other Wood Door Suppliers |
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Screen/storm door | Thick, heavy, engineered architectural wood screen/storm door | Thin, lightweight clad non-architectural screen/storm door |
Matching profiles to exterior door | Screen/Storm sash sticking and panel profiles match the door exactly | Profiles do not match exactly |
Door and sash are flush | Door and sash are flush | Sash protrudes from the door causing water to sit on top of the sash |